Price Match Guarantee - - The Wooden Hill Company Ltd

TWHC Price Match Service

We REALLY would like for you to be our next customer, that is why we offer a price match policy.

Please note, our website gives a price that INCLUDES VAT and DELIVERY. We have noticed a trend by many sites to hide the true cost of a delivered staircase, they add on some additional charges during the process so that the advertised price is not always genuine. Please check this before requesting a price match. We do have to validate all price matches before refunding, so it saves time if you could please check first.

You do NOT have to register with us and the PRICE YOU SEE is the PRICE YOU PAY.

What TWHC Ltd. offer is the very best internet service, from helping you choose the best item to suit your needs, to delivering on time. You can now have TWHC service at the lowest UK prices. Buy from TWHC Ltd online and then tell us where you saw it cheaper and we will refund the difference back to your card. You then have the best of both worlds. Great service and great price. You have the comfort of buying from one of the UK's longest established online staircase retailers, regulated by Safebuy and the DTI, at the very best price.

1) Simply check that the competitor fulfils the criteria shown below in the box below.

2) Then purchase from us online at the standard price.

3) Complete the short price match refund request form within 24 hours of purchase.

4) We will then REFUND the difference back to your card / account. This may take up to 1 working day. You will receive an email confirming when the REFUND has been made. It really is as SIMPLE and QUICK as that. That is why so many people choose to shop with The Wooden Hill Company Ltd.

PRICE MATCHING POLICY STATEMENT ; Please review the FOUR points below to confirm the eligibility of the price match. Please ensure that our competitor fulfils ALL FOUR of the criteria listed below before completing the purchase with us.

If you CANNOT answer YES to all of the questions, then we would not be able to provide the refund, sorry.
If you CAN answer YES to all the questions, please proceed to shop with us at the standard price - we will then REFUND the difference back to your card / account within 1 working day.
UK based : The price match company is a UK registered business and not based overseas.
Delivery times: The delivery method used is similar to that used by TWHC or equivalent alternative with the same or better timescale.
Inclusive of VAT and delivery : This price includes delivery and VAT, no hidden charges.
It is NOT an AUCTION: We do NOT match auction sites prices, not even BUY NOW or similar.
If you would like to see a preview of the form, please click here: PRICE MATCH form - presented AFTER purchase
THANK YOU . We hope you choose the No1 supplier of Kit Staircases in the UK, The Wooden Hill Company Ltd.